The use of software for upgrading the activities of the operations control center

Summary

A review of software products developed by a group of specialists from various services and departments of Vodokanal LLC, in Novokuznetsk is presented. For more than 10 years, the staff of the operations control center of the enterprise has been using this software in their work. The development and application of self-developed software provides for making the necessary adjustments throughout the entire period of its use to ensure maximum simplicity and friendliness for users. The procedure of using several software products is considered: the types of windows displayed on the user’s monitor are given; the step-by-step sequence of the operational manager’s work with the software is reflected; additional functions of the software are indicated that allow upgrading separate actions of the personnel of the operations control center. On the basis of the information presented self-development of similar software is possible provided the specific features of water and wastewater utilities are considered. Further research in this direction will allow reliable upgrading the activities of the personnel of the operations control center and other services, improving the interaction of various departments within the enterprise, as well as the consumer relations.

Key words

optimization , software , disinfection system operation , operations control center , analysis and archiving , customer notification , daily report , data acquisition and recording , number of failures , network operation mode , working conditions

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UDC 628.1.2:681.3

Pozen Yu. S., Loukin Yu. S.

An Innovative Approach to the Operation of Organization's Computer Facilities and Office Appliances

Summary

Challenges, tasks and approaches in assuring uninterrupted operation of computer facilities and office appliances at one of the biggest public utility in Russia – SUE St. Petersburg Vodokanal are given. Measures, stages of development and results of introducing special means that provide for automatic acquisition, storage, record and analysis of information on organization's IT-infrastructure objects are discussed. The results of introducing HP OpenView Service Desk, software product to computerize the operation of IT support services operation are given. The chosen direction of organization's IT infrastructure development provides for improving the quality of services rendered to the user at maintaining an optimal level of operation expenses.

Key words

information technologies , computer facilities , office appliances , IT-infrastructure , IT Infrastructure Library , software

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UDC 628.1/.2:004.9

Egorova Yu. A., Zaiko V. A., Konevskii E. V., Vas'kovskii A. V.

Development of the information complex at «Samarskie Kommunal’nye Sistemy» LLC

Summary

Data processing arrangement has been the most important condition of high efficient management of a utility system of any complexity degree. Integrated synergy of software from different designers is under development at «Samarskie Kommunal’nye Sistemy» LLC that will provide for the consolidation of data from the enterprise divisions. In the process of data exchange standard software tools built-in by the designers are used to full advantage; however if necessary the elements designed using own resources or by contractors are used. Much attention is paid to the compliance with the requirements to protecting the information classified as an official secret. The data exchange system is being upgraded; however even in its current form it provides for supplying the technical departments with operational information, reducing the time required for development of adequate hydraulic models, improving their sophistication, carrying out efficient locating and eliminating latent water losses in the water supply system.

Key words

geoinformation system , software , electronic model , information consolidation , water supply and wastewater disposal system

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UDC 628.1/.2:681.32

Pokhil Yu. N., Andriianets Petr, Andriianets Anton

Digital Vodokanal of Novosibirsk – guarantee of efficiency

Summary

More than 20 years MUE «Gorvodokanal» of Novosibirsk has been developing and constantly improving the automated process control system during operation. The first process control systems were developed following the classical scheme. The evolution of automated process control systems is the process of transition from automated mode to intelligent automated mode. The basis of intellectuality is software tools that provide for processing information from digital sensors. To ensure reliability and achieve high performance the developed automated systems are based on systemic and integrated approach adapted to the tasks of designing projects and introducing local automated process control systems for water purification, water supply and wastewater disposal systems. The systemic approach provides for improving the intelligence of the local and general system of automated process control as well as staff qualifications and responsibility.

Key words

software , digital economy , digital vodokanal , automation of process control systems , automated control mode

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