The use of geographical information system in the activities of the customer service of SUE « Vodokanal of St. Petersburg »

Summary

The technology of using the geographical information system for planning the inventory of the customer data base and data exchange between the billing information system and GIS of the enterprise with the purpose of providing for the visual control of the inventory procedure is described. The geographical information system of SUE «Vodokanal of St. Petersburg» includes a set of subsystems (modules) designed in «Baltros DesktopSubsystemEngine» unified integration runtime environment. On the whole the technology of the customer data base inventory developed on the basis of the city operational cadastral plan with the possibility of the visual control of the results proved to be efficient. It provides for planning the activities, handling data bulks and assessing situations to take operative decisions during staff meetings, in the process of analyzing and monitoring intermediate and final results of the inventory procedure.

Key words

geoinformation system , billing system , data exchange , customer data base inventory